Key job details
- Location: Rockhampton
- Job Type: Full Time
- Hours: Permanent
Job Title: Marketing and Communications Lead (Marketing, Engagement, Communications, Branding, Relationships)
Status of Employment: Full-time- Permanent
Location: Rockhampton
Annual Salary: TBA Superannuation: 11%
Annual Leave Loading: 17.5%
Other Incentives:
a. Four (4) weeks annual leave;
b. Flexible work hours;
c. Specialist skill development opportunities.
Specific Requirements:
a. Must have a Working with Children/Blue Card;
b. Must have Queensland Disability WorkerScreening or NDIS Worker Screening;
c. Hold a C Class, open drivers’ licence.
Closing Date 19.08.2024
Wakai Waian Healing (WWH)
At its core WWH acknowledges that Aboriginal and Torres Strait Islander people and their cultures have great strengths that promote healing. While it does provide generalist services to the wider community, WWH as a primary focus provides specialist services promoting the mental health/social and emotional wellbeing of Aboriginal and Torres Strait Islander peoples. Further information on WWW can be found at www.wakai-waian.com.au.
Our Mission/Principles/ Ways of working
For details on our mission, and our guiding principles and ways of working see our website.
Company Objectives
The main objective of WWH is the supported healing of Aboriginal and Torres Strait Islander Peoples through the following;
a. The direct provision of Psychology and Counselling type services;
b. Building and enhancing the capacity of community based support services; c. The co-ordination of mental health/social and emotional wellbeing services;
d. The promotion of best practice in the delivery of mental health/social and emotional wellbeing services and National Disability Insurance Scheme
(NDIS) services; and
e. Enhancement and development of the Aboriginal and Torres Strait Islander mental health/social and emotional wellbeing workforce.
Wakai Waian Healing Rockhampton Office
This position will be located in our WWH Rockhampton Office which is located at 104 Fitzroy St, Rockhampton. At this site employees are provided with dedicated lunchrooms, administration support staff, all office facilities, counselling and therapy rooms, computers and office equipment provided, internet and office supplies. This position is co-located with other programs and Psychology and Counselling services as provided by WWH. Role Purpose
This position reports to the Chief Executive Officer within the Rockhampton office. The position will act as the subject matter expert for WWH Marketing, Engagement, Communications, Branding and Relationship (MECBR) operations. While this position is primarily day to day operationally oriented, this position also has a leadership role in ensuring that organisational policies and procedures enable, support, and reinforce innovation, best practice and the strategic vision of WWH. This position must promote the sustainability of WWH services and is expected to be innovative and outcome focused while having a clear and accurate understanding of the WWH vision.
Position Expected Tasks
Successful applicants will be expected to undertake the following tasks;
a. Undertake detailed strategic and operation planning for WWH MECBR operations in consultation with the WWH Senior Management Team;
b. Deliver the WWH operational plan for MECBR operations targeting all relevant stakeholders and across all relevant sites serviced by WWH;
c. Collaborate and coordinate with all Senior Management Team (SMT) elements (i.e., Finance, Workforce, Quality Assurance, Team Leaders) in the undertaking of strategic and operational planning and associated strategic and operational tasks;
d. Plan, Develop, Manage, Promote targeted stakeholder relations and partnerships across all relevant sites;
e. Promote the sustainability and effectiveness of WWH strategic vision and daily operations;
f. Use best practice and research informed strategies and techniques to promote in the undertaking of MECBR strategic planning and the conduct of day to day operational tasks;
g. Develop a MECBR schedule that targets assessed relevant stakeholders across assessed relevant locations;
h. Undertake MECBR operations both internally and externally to WWH;
i. Plan, monitor evaluate and provide performance and outcomes data on MECBR operations across all respective service locations;
j. Establish the WWH MECBR operations systems, processes and procedures;
k. In collaboration with other WWH employees, prepare written documentation including reports, presentations, speeches, publications and correspondence for consideration by the larger organisation;
l. Develop the WWH business by undertaking research, development, implementation and review of business opportunities with a focus on sustainable growth;
m. Coordinate MECBR operations across specific platforms (Website, Facebook, Linked-In Profiles);
n. Provide regular feedback, reporting and up dates back to CEO and WWH SMT; and
o. Liaise with IT specialists, marketing, engagement, communications, branding and relationship specialists as required.
Position Expected Skills
The successful applicant is expected to possess the following skills;
a. Work collaboratively with stakeholders both internally and externally to WWH;
b. Be able to create connections and build partnerships which support the sustainability and growth of WWH;
c. Excellent communication skills;
d. Strong attention to detail;
e. Commitment to quality and process improvement and the achievement of high standards;
f. Effective time management and prioritisation skills;
g. Ability to effectively use a variety of technologies including, mobile phones, computers, computer-based programs, and internet applications;
h. Ability to problem solve, analysis and provide innovative and effective, sustainable solutions to complex problems in a timely manner; and
i. Demonstrated competence in Microsoft suite of programs.
Essential Requirements
Successful applicants are expected to possess the following;
a. Formal qualifications in the form of a Bachelor of Communications or equivalent plus demonstrated extensive experience;
b. Prior experiences with developing strategic and operational marketing, engagement, communications, branding and relationships building plans;
c. Prior experience with working across multiple technology platforms to undertake MECBR type operations;
d. Demonstrated ability to consult and collaborate with a broad range of stakeholders, inclusive of Aboriginal communities, government and non-
government agencies, and mainstream services, services users and their carers;
e. Demonstrated knowledge and understanding of the health needs and priorities of Aboriginal and Torres Strait Islanders in the Torres Strait region;
f. Demonstrated ability to manage projects/ multiple tasks and meet deadlines;
g. Demonstrated level of professionalism and maturity to undertake tasks at a high standard with minimum supervision;
h. Demonstrated initiative, innovation, problem solving and analysis skills; and
i. Demonstrated ability to produce outcomes that support the sustainability of an organisation.
Personal attributes
Successful applicants are expected to possess the following;
a. Excellent engagement skills with a proven ability to build collaborative relationships with a wide range of internal and external partners and stakeholders;
b. Ability to work within an environment requiring cultural sensitivity;
c. The qualities of energy, initiative, commitment to teamwork and collaboration and respect for others;
d. Ability to work well in a flexible, emerging environment and deliver innovative outcomes;
e. Good self-care practices and stress management skills to enable maintenance of personal mental health/social and emotional wellbeing, resilience and stability in everyday functioning;
f. Willingness to be accountable and take a proactive approach to work health and safety, specifically taking responsibility for the health and safety of self
and others; and
g. Passion about enhancing the mental health/social and emotional wellbeing of Aboriginal and Torres Strait Islander peoples.
Other Expectations
The following are additional expectations of successful candidates;
a. Utilise project management techniques, methodologies and tools to ensure specific program outcomes are delivered within documented timeframes as
negotiated;
b. Participate in WWH service team meetings as required;
c. Productively and effectively participate in the performance of WWH specific programs; and
d. Be willing to work with males and females of a variety of ages.
Additional Information
a. Appointment to this position requires proof of qualifications to be provided to the employing service prior to the commencement of duty;
b. Applicants will be requested to provide a 1 page case study and a portfolio of their work;
c. Pre-employment screening, will including criminal history and referee checks;
d. At WWH roles providing health, counselling and support services mainly to children will require a Blue Card, unless otherwise exempt;
e. Applicants may be required to disclose any pre-existing illness or injury which may impact on their ability to perform the role;
f. Employees who are permanently appointed to WWH are required to undertake a period of probation appropriate to the appointment;
g. It is a condition of employment for this role for the employee to be, and remain, vaccinated/immune against COVID-19;
h. Certified copies of the required information must be provided prior to the commencement of duties; and
i. Candidates must provide certified copies of requested proof of identity documents for the purposes of general Criminal history and National Police
Certificate checks.
How to Apply
Please provide the following information to the Rosalyn Mann (Workforce Sustainability Lead) at WWH to assess your suitability:
a. Your current CV or resume, including referees. You must seek approval prior to nominating a person as a referee. Referees should have a thorough
knowledge of your work performance and conduct, and it is preferable to include your current/immediate past supervisor. By providing the names and
contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish for a referee to be contacted, please
indicate this on your CV or resume.
b. Submit your application online via workforcelead@wakai-waian.com.au by the closing date.
c. Any questions or requests for additional information during the application process can be sent to workforcelead@wakai-waian.com.au.
d. Eligible submissions will be offered an opportunity to participate in a face to face interview either via videoconference or in person.