Empowering Well-being in the Torres Strait
At Wakai Waian Healing, we are dedicated to enhancing the social and emotional well-being of Torres Strait Islander and Aboriginal peoples. Focusing on psychology and counselling services, we aim to bridge the gap in mental health support for remote and rural communities across Australia.
Our Commitment
With funding from the North Queensland Primary Health Network, we proudly serve the community from our 40 Douglas St, Thursday Island office. Our mission is to provide culturally respectful and effective mental health services tailored to your needs.
Services Offered
We understand that everyone’s journey is unique. That’s why we offer a variety of services, including:
- Individual and Group Sessions: Accessible in community settings or the comfort of your home.
- Telehealth Services: For your convenience, connect us via telephone, Skype, or other videoconferencing platforms, Flexible Hours: While we operate during standard business hours, we offer flexibility to meet your needs outside these times.
- NDIS: We are registered with NDIS and service consumers across the Torres Strait.
Outer Island Services
Wakai Waian Healing is excited to expand our reach to the outer island regions of the Torres Strait. This expansion is designed to support even more community members, making sure no one is left behind. Stay tuned for more details on these critical services.
Meet Our Team
At Wakai Waian Healing, we believe in the power of community. Our staff includes local Mental Health Worker Trainees, supplemented by experienced psychologists and counsellors who fly in to provide expert support. We are proud to offer a diverse team including male and female workers and those identifying as Aboriginal, Torres Strait Islander, and Non-Aboriginal.
Who Can Access Our Services?
Eligibility Criteria:
- Residents of the Torres Strait, including outer island regions.
- Individuals aged between 12 and 70 experiencing low to moderate emotional or mental health distress.
Non-Eligibility Criteria:
- Individuals with acute mental health needs or under the care of public mental health services.
- Those involved in workers’ compensation or motor vehicle compensation proceedings.
Cost of Services
Our services are completely free and funded for eligible clients. Fees may apply if you still need to meet the eligibility criteria but wish to access our services.
We Value Your Feedback
Your experience matters to us. Wakai Waian Healing is committed to providing a safe and culturally respectful service. If you have any feedback, please reach out to us.
How to Access Our Services
Making a Referral:
We welcome referrals from community service providers, general practitioners, and self-referrals. You can easily send a referral to our Intake Services via:
- Fax: (07) 4829 4011
- Email: referralsti@wakai-waian.com.au
- Postal: P.O. Box 767, Thursday Island, QLD, 4875
- In Person: Unit 3, 40 Douglas St, Thursday Island QLD, 4875
Important Information
While we are here to support the community, Wakai Waian Healing is not a crisis response service. For mental health crises, please contact your local Acute Care Team or emergency services by calling 000.
Get in Touch
For further information or any questions, feel free to reach us at:
- Freecall: 1800 732 850
- Email: enquiries@wakai-waian.com.au
Your Privacy Matters
All interactions with Wakai Waian Healing are treated with the utmost confidentiality. We respect your right to a private and safe service. For more information on our privacy policies, please contact us. Join us at Wakai Waian Healing as we work together to uplift our community and foster mental health and resilience throughout the Torres Strait and beyond. Your well-being is our priority, and we are committed to serving you with respect and dedication.