Staff Organisation Wellness and Enhancement Services
Wakai Waian Healing is committed to transforming organisational effectiveness through tailored services that address each client’s unique needs.
By investing in staff well-being, organizations enhance their effectiveness, retain valuable talent, and build a more resilient workforce.
We have served regional and remote Queensland for fifteen years, seamlessly integrating into local services. In response to the growing demand for enhanced self-care and wellness initiatives, WWH is expanding its offerings to support staff and organisations across various host sites. Our unique approach aligns with WWH’s commitment to improving direct psychological and counselling services, fostering professional growth, and enhancing community capacity throughout the state.
Understanding the Need
This initiative recognises the challenges of delivering healing and community-oriented services in remote areas, especially for Aboriginal and Torres Strait Islander communities. By focusing on staff well-being, WWH aims to not only improve organisational efficiency, recruit and retain talent, and sustain a healthy workforce, but also to enhance staff morale, productivity, and overall job satisfaction. These benefits are vital for any organisation’s success.
Proposed Services
WWH offers a tailored service delivery model designed to meet each organisation’s unique needs. Typical service contracts may include:
- Wellness Assessments: Comprehensive evaluations of organisational and staff self-care and wellness.
- Capacity Development: Individual and group sessions aimed at enhancing self-care practices and professional skills.
- Organisational Support: Assistance in establishing policies and procedures prioritising wellness and self-care.
- Feedback Reporting: Regular updates for management on wellness levels and organisational health.
- Ongoing Monitoring: Continuous evaluation of staff wellness and the effectiveness of implemented strategies.
- Referral Support: Guidance for staff needing individual or group counselling services.
- Professional Development: Customised tutoring and supervision programs tailored to specific roles or groups.
Focus Areas
Following initial assessments, organisations choose to address the following areas:
- Self-help strategies
- Resilience building
- Trauma-informed service delivery
- Experiential learning and reflective practices
- Knowledge translation and change management
- Work-life balance management
- Mental health presentations and holistic healing
- Stress management and self-care techniques
- Ethical considerations and conflict resolution
These focus areas serve as powerful tools to foster healing, improve teamwork, and unlock staff potential, ultimately enhancing the overall organisation and instilling a sense of hope and optimism.
Why Choose WWH Services?
Organisations seek WWH’s services due to various challenges, such as:
- High rates of staff absenteeism
- Increased need for support related to mental health issues
- Performance management challenges
- Negative workplace culture affecting morale and relationships
- Quality Assurance measures related to staff health and well-being
- Community perceptions impacting organisation
- Complaints regarding service delivery, particularly to Aboriginal and Torres Strait Islander communities
- Instances of verbal abuse and conflicts of interest within the organisation are dedicated to identifying the challenges and strengths within organisations and fostering a positive and supportive work environment.
Commitment to Confidentiality
WWH understands the sensitivity of the issues encountered in this work. We prioritise confidentiality, respectful professional relationships, and the safety of all participants, ensuring that any sensitive matters are handled with care and discretion.