Psychology and Counselling Service

Discover Healing and Hope at Wakai Waian Healing

At Wakai Waian Healing, we understand that life can be challenging and that everyone deserves support on their journey to well-being. Our dedicated team of Psychologists, Counsellors, and Mental Health Workers is here to help individuals, families, and groups of all ages navigate a spectrum of mental health challenges. Whether you are facing anxiety, trauma, depression, or the complexities of grief and loss, we offer compassionate and effective services tailored to your unique needs.

Flexible and Accessible Support

We believe that healing should be accessible to all. That’s why we provide a range of delivery methods to suit your preferences, including in-office sessions, outreach visits to your home or community, and technology-facilitated options such as teleconferencing and videoconferencing. This flexibility ensures that you can receive the support you need in a comfortable and safe way.

Our Comprehensive Services

Our team specialises in addressing a variety of issues, including:

  • Anxiety and Stress Management
  • Trauma and Grief
  • Depression and Perinatal Mental Health
  • Anger Management and Life Adjustments
  • Relationship and Family Dynamics
  • Workplace Challenges and Parenting Support
  • Addictions and Self-Harming Behaviours

No matter the challenge, our strength-focused and trauma-informed therapeutic approaches aim to empower you on your healing journey.

Expert Care with a Holistic Approach

Our psychologists are skilled in formal assessments and delivering focused psychological strategies. They are registered with AHPRA and are committed to providing evidence-based care. Our Counsellors, equipped with diploma-level qualifications, offer talk-based therapies that explore your concerns and identify strategies for growth. Meanwhile, our Mental Health Workers bring a wealth of life experience and cultural wisdom, providing essential support and connecting you to traditional healing practices.

We honour the principles of cultural relevance and holistic healing by integrating Western methodologies with Indigenous perspectives, ensuring that your care is respectful and comprehensive.

Take the First Step Towards Healing

At Wakai Waian Healing, we are committed to walking alongside you on your path to wellness. Our compassionate team is here to listen, support, and empower you to reclaim your strength and find balance in your life. Our ways of knowing, being and doing are founded upon our principles and ways of working.  As a dynamic, committed & motivated organisation, we deliver a range of services in Government, non-government, community (Aboriginal and Torres Strait Islander Community Health Centres and specialist services), and private settings. We understand the importance of healing for all, so we reach out to communities in regional, rural and remote locations to help those at high risk.

As an organisation we regularly provide support to Aboriginal and Torres Strait Islander community members who may have contact with or involvement with the Child Safety and welfare system, Corrective Services, and the NDIS.

A key aspect of Wakai Waian Healing work is:

  • Developing Partnerships
  • Collaborations
  • Building Relationships

Don’t wait to begin your journey towards healing. Contact us today to learn more about how we can support you or your loved ones. Together, we can foster resilience, promote mental well-being, and create a brighter future.

 

What We Offer

We offer a range of direct Psychologist, Counsellor, and Mental Health Worker services via a range of flexible and effective modes of delivery including, in-office, outreach (i.e., home visits, chosen community location) or technology facilitated methods (i.e., Teleconference/Videoconference).

These services assist individuals, families and groups across the lifespan and variety of ages, experiencing a broad range of issues, including;

  • Anxiety
  • Trauma
  • Depression
  • Perinatal and Post-natal depression and anxiety
  • Grief and Loss
  • Stress and coping
  • Anger management
  • Life adjustment difficulties
  • Health-related distress and adjustment
  • Chronic disease and health management
  • Self-esteem issues
  • Communication and assertiveness challenges
  • Relationship and family issues (including Family and Domestic Violence matters)
  • Parenting
  • Workplace issues
  • Suicidal, self-harming at risk behaviours
  • Addictions and substance misuse (eg substances and gambling)

The Wakai Waian Healing team is well-practised in a range of specialist structured interventions using evidence-based therapies and therapeutic approaches, which are strength-focused and trauma-informed. The therapeutic approaches delivered acknowledge the principles of cultural relevance and holistic healing and apply combination of Western Methodologies and Indigenous healing perspectives. As a service WWH seeks to find a balance between clinical and cultural governance.

Psychologists: 

Our Psychologists focus on formal assessment, identification of needs and strengths, analysis and formulation and the delivery of focused psychological strategies and Psychotherapies. WWH Psychologist’s maintain full registration with AHPRA (Australian Health Practitioner Regulation Agency), are registered as providers of psychological services under Medicare and are associated with the Australian Psychology Society. Australian Psychological Society Code of Ethics.

Counsellors: 

Our Counsellors maintain a minimum equivalent of Diploma level formal qualifications in Counselling. They focus on the assessment and clarification of issues, the identification of options and strategies and the delivery of talk-based therapies.

Mental Health Workers: 

Our Mental Health Workers maintain a minimum of Certificate IV in Mental Health and have completed the workforce enhancement Professional Development, Mentoring and Self Care (PDSMS) Program and on many occasions also possess several other formal qualifications and a range of life experience and wisdom. Our Mental Health Workers provide direct support with the screening, assessment and delivery of therapeutic interventions, psychoeducation, and group facilitation. Our Mental Health Workers enhance the continuity of care and responsiveness of WWH Services. The enhance our flexibility and thus ability to be responsive to community needs. In addition to providing specialist Mental Health/Social and Emotional Wellbeing services these workers are proposed to provide social and cultural support, including access to traditional healers, promotion of cultural identity.

Accessing our Service and Making a Referral – Sending Referrals

Regardless of who, a referral can be sent at anytime to Wakai Waian Healing Rockhampton Office Intake Services via the following:

  • Fax: (07) 4829 4011
  • Email: referralscq@wakai-waian.com.au
  • Postal: P.O. Box 4080, Rockhampton, QLD, 4700.
  • In person: 
  • 104 Fitzroy Street, Rockhampton, Q, 4700
    Postal Address – PO BOX 4080 Rockhampton, Q, 4700
  • 40 Douglas Street, Thursday Island, Q, 4875. Postal Address – PO BOX 767, Thursday Island, Q, 4870
  • Suite 1, 80-82 Blackall Terrace, Nambour, Q, 4560

Once a referral is received the sending organisation will be sent communications to indicate this. Our Intake and Referral Team meet weekly, following which the sending organisation will receive feedback as to if the referral will be accepted or otherwise.